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13 Jul 2020

A brief history of RMS

Scale model of the mission boat, “Melanesia”, the first item of property insured by the Australasian Conference Association. Inset: Cecil J. Powell, first RMS Manager. Risk Management Service is owned and run by the Seventh-day Adventist Church in the South Pacific. When you speak with one of the RMS

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13 Jul 2020

How do we re-open churches?

RMS would like to acknowledge and uphold the leadership of the Adventist Church’s Local Conferences and Unions as they have transitioned the Adventist Church through COVID-19. Naturally, it is at this point in time that we once again look to our local leadership for how we get back to

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9 Jul 2020

RMS Property Valuation Project

L-R: RMS Manager, Jonathan Hale; Assistant Manager, Hayley Tosen; and Senior Risk Officer, Andrew Mowbray. Over the next 5 years, RMS will embark on a major property valuation project in Australia and New Zealand. With the assistance and expertise of a professional valuation service, RMS will undertake a five-year

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23 Jun 2020

Communicating return to operations

Has your organisation already put together a strategy for returning to operations and returning staff to the workplace? Have you communicated this yet?  Communicating your plan once is never enough. To be effective and ensure your message has been heard and understood, it may well be necessary to communicate

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23 Apr 2020

Wellbeing: Work from Home

If you follow RMS on Facebook then you’ll have seen our recent series on mental health and wellbeing while working from home. Our 8-part series struck a chord with many of us in the office-not-office. We hope by sharing them here you’ll find something to help you through the

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23 Apr 2020

Risk Alert: Empty Premises

The closure of our churches, schools, campgrounds and offices has resulted in empty buildings with little to no activity. Since the COVID-19 lockdown laws a number of our vacant sites have already been vandalised and broken into. To help mitigate potential risks, Adventist-owned sites should continue maintenance programs, cleaning

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20 Apr 2020

Risk Alert: Zoom-bombing.

If you’re using video conferencing more often these days, it’s time to exercise caution. As churches, businesses and schools turn to online modes to deliver live content during COVID-19 isolation we face the very real and present danger of becoming victims of cyber-crime. The latest target: video conferences. While

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16 Mar 2020

A Message for Our Community

Rest assured, our services are still available. Our physical office building is temporarily closed but we’re still open. Risk Management Service would like to reassure you that we are taking all possible measures to maintain our level of service to the Adventist Church in the South Pacific. The team

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17 Feb 2020

Summer of loss.

Every summer major loss events impact Australia and the South Pacific Islands as a result of thunderstorms, cyclones and bushfires. While the Pacific Cyclone season has already commenced it has not yet affected Adventist property in the region. Please pray for this part of the world and their communities

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17 Feb 2020

Renewals are coming.

The renewal period will soon be upon us. Here are a couple of actions that you can take now to make life a little less stressful this May. Reminder #1 – Extra Risks Cover was changed last year. You are no longer required to provide RMS with an itemised

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17 Feb 2020

What should a CFO know?

A recent Wall Street Journal article reported that prices on nearly every type of insurance are rising in the United States. And it doesn’t matter what your loss history is like. “Insurance is a cyclical industry. During periods without catastrophic claims, insurers compete for customers by lowering prices. Following

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3 Feb 2020

Coronavirus – Info for our Travellers

Update: our corporate and short term travel Insurer’s (AXA XL) position on COVID-19. On 24 March the Prime Minister of Australia announced a ban on all overseas travel, with few exceptions. This is on top of standing advice from 18 March to not travel overseas at this time. While

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12 Dec 2019

Don’t delay, report today!

Risk Management Service would like to encourage Adventist Church entities to report loss events as quickly as possible, rather than waiting weeks or, sometimes months. Reporting a loss to RMS as soon as you’re able means you don’t have to go through the process alone which can be time

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12 Dec 2019

We need to talk about trampoline parks.

Indoor trampoline centres are a popular activity that encourages physical recreation in a fun setting, however it comes with high risks. Until the Australian government implements mandatory standards and a code of practice, this will leave park entrants exposed to injury at unsafe and poorly maintained trampoline centres. Risk

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12 Dec 2019

Diving into Mental Health and Wellbeing.

In October, RMS team members, Hayley Tosen, Rob Kalinowski and Linzi Aitken attended the iCare Mental Health Forum on the Central Coast. We were pleased to connect with colleagues from Sanitarium, and the North NSW and Greater Sydney Conferences who also attended the Forum. Pictured with our very own

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12 Dec 2019

Tell us what you really think!

It’s survey time again! Cut to the chase and click here to do our survey now. Six years ago we asked you to tell us what you thought of our service. Your helpful responses contributed to our strategic plan for the 2015-2020 period. Here’s some of what you told us,

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12 Dec 2019

What I am thankful for.

Like me I’m sure you would’ve noticed all the media and literature, quoting scientific studies that talk about gratitude being important to mental health and wellbeing, happiness and resilience. With family who live in America, I enjoy participating in Thanksgiving with them in whatever way that I can and

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12 Dec 2019

Where have we been?

RMS team members visited Fiji – a week in October and a week in November – to survey Adventist Church-owned sites. Greer Jackson and Andrew Mowbray are pictured above with Josh and Pr Senitiki Waqa from Fiji Mission. Covering 96 sites, they travelled by 4WD, trucks, minivans, ferries, dinghies

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11 Nov 2019

IMPORTANT ADVICE FOR TUESDAY, 12 NOVEMBER

Off the back of a weekend of unprecedented bushfires, large regions of NSW and QLD now face catastrophic fire conditions tomorrow. TOTAL FIRE BAN IN EFFECT. If your area is under threat of bushfire, or potential fire, please keep the following in mind: DO NOT put your life at

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20 Jun 2019

Why this meant so much to us.

Members of the RMS team participated in 3 days of professional development at the Adventist Business Professionals Conference on the Gold Coast, held June 4-6, 2019. RMS were invited to host a plenary session and several workshops on a variety of risk and safety topics. It meant a lot

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20 Jun 2019

RMS Helps Kanwal Church

Earlier this year, two of our RMS representatives enjoyed the warm hospitality of Kanwal Seventh-day Adventist Church. Risk Officers Andrew Mowbray and Linzi Aitken met with Alister, Donna and Geoff who are the beautiful folk who have put their hearts and souls into Kanwal Church’s ‘Cornerstone Cafe’. Every Wednesday

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18 Jun 2019

Rebuilding Tonga

On the night of 12 February, 2018, Tropical Cyclone Gita passed over the islands of Tonga. It was a Category 4 cyclone that wreaked havoc across the nation. Adventist Church-owned homes, schools, offices and churches sustained damage with some sites left uninhabitable and unsafe. How would life get ‘back

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11 Jun 2019

Introducing our newest team member!

Join us in welcoming Greer Jackson to the role of Senior Financial Systems Specialist! We knew it was going to be tough to fill the shoes of our previous IT guru, but thankfully, great things take time and we’re delighted to welcome Greer Jackson who completes our team by

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3 Jun 2019

Hello, we’ve had some work done.

Well it is out with the old and in with the brand aligned, scale-able and mobile compatible online presence.   Earlier in May, and with the help, guidance and technical expertise of the designers and developers at eBrands, we quietly launched our new website. We are pleased that our

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2 Jun 2019

Extra Risks Cover just got Extra Awesome!

Have you ever had to provide RMS with a long, carefully itemised list of your organisation’s tablets, laptops and computers? We know it can be a drag.   In an effort to improve efficiency and reduce the burden of providing RMS with an itemised list of computers, laptops and

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11 Sep 2018

Safety culture: how leaders make it or break it.

Culture. It is a big deal right now in businesses and organisations. We talk about “cultural fit” in employment, we talk about “workplace culture” as either toxic or healthy, and we’ve heard a lot about some rather questionable ethical cultures within the banking industry. The Adventist Church has its

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11 Sep 2018

Is our work culture retributive or restorative?

When something goes wrong, when a mistake is made, do we question our systems and processes or do we find someone to blame? Is our objective retribution or restoration? As a Christian, Adventist organisation what side of this fence should we sit? Does our culture need to change? Just

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10 Sep 2018

Forget your password!

There’s a new theory around password security worth sharing. South Pacific pision personnel enjoyed a recent IT security training session where we learnt that the old way of making passwords – choose a word, substitute some letters for numbers or symbols, 8 characters minimum – could be hacked by

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15 May 2018

Your Family is Worth It

A safe workplace recognises family. You have families, friends, pets… some people even have cats. Every day you give of yourself; you contribute something positive to the world either through your job, through volunteering, or simply making a hot, nourishing meal for your family. You are loved and you

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16 Apr 2018

Make Single-Tasking Your #1

Studies show that focusing and immersing yourself in one task at a time is the answer to boosting your productivity, increasing accuracy and improving your brain on a biological level.   Psychologists and neurology experts call it “single-tasking” and research shows that it is better for your brain, and

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16 Apr 2018

Mandatory Reporting of Eligible Data Breaches

Australia’s Privacy Amendment (Notifiable Data Breaches) Act 2017 and Europe’s General Data Protection Regulation (GDPR) are both now in effect, with New Zealand not far behind. This is a clear indication that it is time to get serious about data security and protecting the privacy of individuals. In Australia,

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16 Apr 2018

Worth the Risk? A must-read for youth activities coordinators.

Our Church organisation is regularly involved with and in control of recreational activities that bear varying degrees of risk, for example; bike riding, abseiling, canoeing. Recently, some inquiries have come through to us about whether or not a particular activity is “allowed” or “covered by insurance”, for example, trampolining*.

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31 Jan 2018

Cyber Confidence: One Question to Rule Them All

“Hello?” “Hello, is that Mrs Jane Smith?”  Mrs Jane Smith does not recognise the number or the voice calling her, and she’s savvy enough not to confirm her identity. How does she get out of this one politely? “Ah…” she hesitates then quickly blurts, “if you’re selling something I’m

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11 Dec 2017

4 Key things to do now before the Silly Season starts.

There is just so much going at this time of year – end of school presentations, office Christmas parties, present buying, deadlines – it feels like the “Christmas rush” starts in October.   Here are 4 key risk issues to get on top of before the Christmas/New Year break.

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11 Dec 2017

Cyber Confidence: 5 Email Forwarding Risks and How to Avoid Them

You’re pushing to make a deadline and you’re about to rush out the door for a lunch meeting but you really need to send that file on before you head out. You click ‘Forward’, type a few letters in the ‘To:’ field and let Outlook fill in the rest,

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11 Dec 2017

Meet our New Manager

Taking over the reins of RMS, and replacing Paul Rubessa as Manager is our own Jonathan Hale. For the past six years, Jonathan has served as Assistant Manager for RMS, a role which allowed him to demonstrate his effective claims management skills, attention to detail, great communication and discernment,

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11 Dec 2017

Safety Differently: The Movie

Professor Sidney Dekker, Director of the Safety Science Innovation Lab at Griffith University, along with his team have produced a film that cites real-life, Australian examples, of organisations that have questioned the traditional safety hierarchy and bureaucracy. These organisations recognised that despite more and more bureaucracy and compliance requirements

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7 Dec 2017

Travel Like a Boss – 10 Must-Know Travel Tips

We invited our corporate travellers to share their best tips, tricks and shortcuts to keeping safe, efficient, connected, healthy and happy while travelling. The travellers who gave the best answers received a nifty powerbank – the perfect traveller’s companion.   The judging panel were asked to choose the best

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6 Dec 2017

Ready to Help with Funding

There are two types of funding support available to eligible Adventist organisations for risk and safety programs and initiatives.   RMS Risk Dollars. Work Smarter. Risk Management’s own funding initiative is specifically for helping church organisations solve identified risk and safety-related issues. Some may incorrectly presume that we are “giving away”

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4 Oct 2017

Godspeed, Paul.

RMS Manager, Paul Rubessa, has accepted a call to lead ADRA Australia as their new CEO. Paul has served in RMS for 11 years, the last 7 years as Manager. During that time his foresight, strategic planning and ability to lead people has seen numerous improvements in the efficiency

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28 Sep 2017

Share One Story to be Safe

Do you know what costs Australia $61.8 billion a year? Work related injury and disease. October is National Safe Work Month and this year’s theme is “sharing safety knowledge and experience benefits everyone”. It reminds us of a succinct phrase we heard last year: “there’s no IP in safety”.

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28 Sep 2017

Safety and Risk Forum – the Highlights

In August, RMS hosted its second annual Safety and Risk Forum in Wahroonga, NSW. The theme for 2017 was “Engage with Purpose” and was attended by over 40 delegates – all Adventist church employees with a Work Health Safety or Risk element to their roles. This number was double

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28 Sep 2017

Filming? Do this first.

How would you feel if you rocked up to Church and there was a professional looking crew filming you and your children as you arrived? Would you feel comfortable? Filming and photography is an activity most of us enjoy recreationally, as it allows great memories to be recorded. But

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28 Sep 2017

Cyber Confidence: One Question to Rule Them All

“Hello?” “Hello, is that Mrs Jane Smith?” Mrs Jane Smith does not recognise the number or the voice calling her, and she’s savvy enough not to confirm her identity. How does she get out of this one politely? “Ah…” she hesitates then quickly blurts, “if you’re selling something I’m

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28 Sep 2017

And the safety award goes to…

In August, Julieann Cother was presented the annual GIO Safety Award in the presence of colleagues and peers at the Safety and Risk Forum held in Wahroonga, NSW. Julieann is the Corporate WHS Manager for Sanitarium Health and Wellbeing across both Australia and New Zealand. She has been involved

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4 Jul 2017

Winter in the Workplace: The Tissue at Hand

Winter is back AGAIN! It seems like every second person is affected by colds, flu and other nasty winter-related viruses going around. So perhaps it is time to refresh our collective knowledge with a little winter wisdom from the NSW Department of Health…   CATCH IT Keep a supply

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4 Jul 2017

The Door-knocking Dilemma

“…How can they believe in him if they have never heard about him? And how can they hear about him unless someone tells them? And how will anyone go and tell them without being sent? That is why the Scriptures say, “How beautiful are the feet of messengers who

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4 Jul 2017

Reputation Risk: An Executive-level Issue

In 1991, during a testimony about his firm’s securities scandal, the famous business magnate Warren Buffett spoke about compliance and following the rules. He finished with the now famous line, “Lose money for the firm and I’ll be understanding. Lose a shred of reputation for the firm, and I

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4 Jul 2017

Taking a chance at potluck?

Let’s not beat around the vegie burger – potluck lunches are a much-loved institution of Adventist churches everywhere. However, they are not always great for one’s…ahem…constitution. Sometimes the tummy trouble an hour or two post-feast can adversely affect Sabbath afternoon lay activities, well into Sunday. Yes, we’re talking about

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4 Jul 2017

Don’t Let Criminals School You

A sign outside a Baptist church reads: “Whoever stole our AC units, keep one – it’s hot where you’re going.” Question: What makes a thief or vandal choose your site to hit? Answer: Opportunity When selecting a site to strike, a thief or vandal does not care about a

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